Shipping & Returns

DELIVERY

We can deliver most of our items in San Francisco for free. For larger items, please contact us for a delivery quote.

SHIPPING

We have several methods and services for shipping in the US and internationally, depending on the size of your item and your location. Some of the shippers we use are Plycon, Cruz Transport, AirSea, UPS, FedEx, and USPS.

Shipping costs are the buyer's responsibility; we require insurance on each piece. We strive to make sure everything arrives well, but if, for some reason, an item arrives damaged, please contact us within 24 hours. You can also contact the shipper directly, but we will work with you to resolve any shipping issues. Be sure to keep all packaging material. You will need detailed photos of the item and packaging material if there is a problem to dispute. When using a blanket wrap service, such as Plycon, please inspect the item before signing off on the delivery.

INTERNATIONAL SHIPPING - DUTIES AND FEES

If you need international shipping, please contact us to obtain a shipping quote. We need to know what item you are interested in, your address, and what method you prefer, air vs. sea, to the port or door delivery.

Please note that the buyer is responsible for all international customs and duty fees. They are in addition to, and not included in, the shipping cost. Our shippers here cannot tell us the estimated customs and duty fees, but a local customs broker in your country should be able to help you with that. If you need the contact info for a local broker in your country, we will do our best to obtain it for you.

RETURNS

We do not offer returns because each piece is unique, and it is expected that vintage items have some wear. However, we do strive to be honest with our photos and descriptions of each piece. If you have questions about a particular item and its condition, please contact us before purchasing. We are happy to explain to you any wear in detail or provide additional photos.